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Contact Us

For customer queries: sayhello@alexajay.com

For press queries: marketing@alexajay.com

For wholesale queries: orders@alexajay.com

 

Shipping Information

FREE worldwide delivery for your peace of mind.

 

Secure Payment

We use a secure business checkout solution where you can make your payment by any bankcard or express paypal 3-click checkout online. It’s quick and easy and you can use any device available – laptop, tablet or your smartphone.

Also, to ensure your security we don’t keep your financial information.

 

Returns/Exchanges

We offer a 7 day returns and exchanges policy. Just email us to sayhello@alexajay.com and return the item in the original packaging with all the tags on and we will deal with your request in a speedy matter.

We will provide the full refund, just please note that the cost of returning the item will have to be covered by the customer. We will also ask to provide us with the proof of posting for our records.


 
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